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Atlantic Bedding & Furniture Policies
Damaged pieces will be replaced, but the service-providing location must be notified within 48 hours of the customer receiving their shipment. Replacement pieces will be provided but the below criteria must be met:
- Digital Pictures must be provided prior to any replacement pieces being shipped.
- Visible signs of damage to furniture and/or packaging must be list and given back to driver.
- If an item is apparently broken, a customer is expected to refuse the item that is damaged at the time of delivery and note it on the packing list provided by the driver.
- If a customer pays for delivery and an item is damaged during delivery Atlantic Bedding and Furniture will either replace or repair that item without additional charges. However, if an item is picked up and happens to be damaged it is the customer's responsibility to bring those damaged pieces back to be swapped out.
Atlantic Bedding and Furniture has no exchange policy, All Sales Are Final. We deal with many closeouts and overstock items; therefore once they are gone they are gone and cannot be returned. If something is damaged or broken it is our duty to replace that item at no charge to the customer (See "Damages" above). Atlantic Bedding and Furniture carries a number of different items and HIGHLY SUGGESTS that every customer visit their service-providing location to see and touch many of the items that they are purchasing.
There is no comfort guarantee on our mattresses; however if there is something structurally defective with the mattress it can and will be replaced at no cost to the customer. Mattresses will not be delivered sight unseen, customers MUST come in to test out which comfort level is best suited for them.
Items on layaway or deposit that have not been picked up or delivered can be cancelled for a 20% restocking fee. 20% of the ENTIRE PURCHASE PRICE will be taken out of the initial deposit put down by the customer and the remaining monies can be returned to the customer.
If items are to be returned they must be in new condition and in good order. If items are damaged the cost of damages will be added to the restocking fee of 20%.